Website FAQ
1. What is a personal
page/participant center?
2. How do I update my contact information and change
my username/password?
3. By default I have a personal page, do I have to
change it?
4. How do I change my personal fundraising goal?
5. How do I change my team
name, team division, team goal, and team page content?
6. How can I see who has
donated to me?
7. How can I see and contact
who is on my team?
8. What is a team message?
9. What is the difference
between making my personal page private or public?
10. How do I enter in offline
gifts?
11. Can someone help me set up
my personal web page?
12. Where do I find my
participant number?
13. I'm having trouble registering on this website; can you help me?
Website and Personal Pages (Participant Center/Event HQ)
1. What
is a personal page/participant center? It's the quickest and easiest way to acquire donations! Your personal
page is an online tool for you to use when asking your friends and family to sponsor you by making a donation or to join
your team. It works like a web page
that friends and family can visit to learn about your Ride experience or
make a donation towards your fundraising goal. Once you sign up
for the Ride, by default, you will have a personal page created for you.
You have the option of personalizing this page by going to your participant center.
You will be able to add your own photos and text. Return to top.
2. How do I update my
contact information and change my username/password? Contact the Ride office at AttaBoyRide@charityeventsofminnesota.org or 651-571-2873 and we'll take care of it for you. Return to top.
3. By default I have a personal
page, do I have to change it? Once
you sign up for the Ride online, by default, you will have a personal
page created for you. A compelling personal page attracts and engages
supporters. While you can spread the word using customized e-mail
solicitations, your personal campaign page can be your own creative expression
of your commitment to the cause. To edit your personal page, login to your Participant Center and click "Edit Personal Page" found on the right hand side. Return to top.
4.
How do I change my personal fundraising goal?
First, you will need to login to your Participant Center. On the of the page you will see "MY GOAL" with your fundraising goal listed. Next to the words "My Goal" You will also see a link titled "(change)" that will allow you to modify your personal fundraising goal. Enter your new goal
and click the "submit"
button. Return to top.
5.
How do I change my team name, team division, team goal, and team page
content? To make changes to your team, login to your Participant Center, click "Team Page". You will automatically see how to change your team page content. If you need to change your team name, select the "Edit" link next to your team name on the right hand side. To make changes to your team fundraising goal, please contact the Ride office. Return to top.
6. How can I see
who has donated to me? Login to your Participant Center using your Username and Password. After you login
to the site, click on the "Progress" tab; this will allow you to view
your donor list and any amounts having been donated. If you are a Team Captain, you will also be able to select "Team" vs just "Personal" on the upper right hand side to see the progress for your team. Return to top.
7. How can I see
and contact who is on my team? Login to your Participant Center using your
Username and Password. Click the "View Team Roster" tab; this will allow you to view and download your Team Roster, Team Donations and Team Statistics. To contact your team members, click on "Home" in the Participant Center and select "Email Team" on the right hand side. Return to top.
8. What is a
team message? Team captains can simply log in to their Participant Center and
click the "Edit" link on the right hand side under the "Message from Your Team Captain" section. This will allow you to
make all necessary changes to your team message. Return to top.
9. What is the
difference between making my personal page private or public? By default, a personal page
is Public, meaning your name will appear in the participant search list, and
anyone accessing the site will be able to support you. Setting your personal
page to "Private" means your name will not appear in the participant search list,
and only people you personally invite via email will be able to
support you (we do not recommend making your site private). Return to top.
10. How do I
enter offline gifts in my Participant Center/Personal Page? Log into your Participant Center using your username and password. On the My
Progress or My Team's Progress screens, select the "Enter New Gift" link to add offline gifts to your account. Offline gifts
are any checks or credit card donation forms that you receive in the mail/in
person from friends or family. On the screen that displays, enter the
information that is asked for. Be sure to enter information in the fields that
are required (prefixed by a star). Press "add" to commit the offline
donation you have just entered. To enter another offline donation without going
back to the My Progress screen again, press the "Save and Add Another" link. Please note, offline gifts are NOT reflected in your fundraising
total UNTIL the donation(s) is confirmed by the Ride office. Return to top.
11. Can someone
help me set up my personal web page? Yes. It is very important to your fundraising that
you set up your personal web page. If you have tried on the site, and still
need help, we are glad to help. Contact the Ride office at AttaBoyRide@charityeventsofminnesota.org or 651-571-2873 for
support. Return to top.
12. Where do I find my participant number? Your Rider or Volunteer number can be found on the home page of your Participant Center. Log in using the "Login" link on our homepage using your username and password. If you do not have a username and password please contact the Ride office. Return to top.